Returns & Exchanges
At Discount Furniture Warehouse, we want you to love your home, which is why we offer a 30-day return window on all furniture items in their original condition. Whether a sofa doesn't fit or the color isn't quite right, our team is here to ensure a smooth and affordable return process.
Initiate Your Request
Contact our customer service team via email or our online portal within 30 days of delivery to receive your Return Authorization number.
Prepare for Pickup
Disassemble the furniture if necessary and place it back in its original packaging to ensure it remains protected during transit.
Schedule Collection
Our logistics partners will contact you to schedule a convenient time for a curbside pickup or a drop-off at one of our warehouse locations.
Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing